Who are we?

Deep Research Labs Limited, with a company number 15105319, and having a registered office at Unit 4, Portside Park, Kings Weston Lane, Avonmouth, Bristol, BS11 8AR (“DEEP”) is based in the UK and it is the controller responsible for your personal data. This privacy policy sets out how DEEP collects and processes your personal data when you use this site, including any data you may provide to us when you sign up to our newsletter or join the Aquan Network.

If you have any questions about this privacy policy or our privacy practices, please contact privacy@deep.com.

Should you have any concerns with the way we have dealt with your personal data, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

The data we collect about you

We may collect, use and store different kinds of personal data about you including your name, last name, email address, date of birth and any personal information you may include in the “enquiry section” on our site. We’ll also collect marketing and communications data that includes your preferences in receiving marketing from us.

We may also collect technical data such as IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, website usage data and other technology on the devices you use to access this site.

How is your personal data collected?

We use different methods to collect data from and about you including through direct interactions where you may provide us with your name and email address to request marketing or to give us feedback or to request us to contact you. As you interact with our site, we’ll automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies server logs and other similar technologies.

How we use your personal data

We only use your personal data when the law allows us to. We plan to use your personal data for direct marketing communications (including newsletters and updates) to you via email, or, where we need to comply with a legal obligation. We rely on consent or legitimate interest as a legal basis for processing your personal data. You have the right to withdraw consent to receiving DEEP marketing at any time by contacting us.

Third-party marketing

We will always get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out

You can ask to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time at privacy@deep.com.

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. This site uses anonymised Google Analytics cookies to help us understand how visitors use the site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Your legal rights

You have rights in relation to your personal data including a right to access your personal data, a right to have your data corrected, a request of erasure and a right to withdraw, amongst others. If you wish to request a copy of your data, have it modified or deleted or to unsubscribe from receiving messages

Last Updated 04 September 2023